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Unprecedented Times: Responding to the COVID-19 Crisis

On-Demand | Originally Aired Each Friday in April and May 2020

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The novel coronavirus, or COVID-19, is a rapidly changing global health issue, and NACUBO is dedicated to supporting business officers as they respond to disruptions caused by the pandemic and address its impact on college and university business office operations.

During this series of free* 30-minute webcasts, NACUBO members and staff share their experiences and strategies navigating several important topics:

  • Managing Room and Board Credit Adjustments — How do you address regulations and communications as you issue adjustments for room and board? Aired April 3
  • Communicating the Financial Outlook with Your Board — What and how should you be sharing information with your board regarding the COVID-19 crisis? Aired April 10
  • Treasury Considerations (Two Sessions) — How should you project revenue through the end of the fiscal year, and how do you handle liquidity concerns? Aired April 17
  • Pandemic Communications — How do you create a pandemic response team to keep stakeholders connected during this crisis? Aired April24
  • Investment Governance in Times of Market Volatility — How do you navigate the current market volatility and avoid the emotional side of investing? Aired May 1
  • Projecting Enrollment in Uncertain Times — How can you achieve your enrollment targets for fall 2020 amidst uncertain market conditions? Aired May 8
  • Possible Future Higher Education Business Models — How can you come out of the current challenge with a stronger, nimbler, and more net tuition-driven institution? Aired May 15
  • Planning and Budgeting in Times of Crisis — How can you adjust budget proposals for short term, mid-range, and longer horizon planning? Aired May 22
  • Anticipating International Student Enrollments for Fall 2020 How can you plan around, prepare for, and serve international students in the upcoming school year? Aired May 29


Register once to gain access to on-demand recordings of all sessions. For more information on responding to the crisis, visit NACUBO’s frequently updated coronavirus resources page.


*free for members

Webcast Leadership

Meet The Presenters

  • Christopher Cook, bursar, Vanderbilt University
  • Linda Dauer, , SUNY Orange County Community College
  • Terri Dautcher, , NACUBO Consulting Service
  • Bryan Dickson, director, student financial services and educational programs, NACUBO
  • Casey Gill, , Wittenberg University
  • Jay Goff, ,
  • Larry Goldstein, president, Campus Strategies, LLC
  • Jim Hundrieser, vice president, consulting and business development, NACUBO
  • William Jarvis, managing director, market strategy and delivery executive, BofA Securities, Inc
  • Susan Johnston, President and Chief Executive Officer, NACUBO
  • Susan Krauss, , University of Kentucky
  • Barbara Larson, , NACUBO Consultants and Speakers
  • MB Lufkin, , Keene State College
  • Ron Maples, Consultant,
  • James Matteo, , Princeton University
  • Adrian Mutton, , Sannam S4 Inc.
  • Mary Peloquin-Dodd, , North Carolina State University
  • Matt Robb, , Parthenon - EY
  • Doug Schantz, , Wittenberg University
  • Michael Strauss, , U.S. Trust
  • Lysa Teal, , NACUBO
  • Matthew Ward, , California Lutheran University
  • Joanne Yestramski, Consultant, University of Massachusetts Lowell
  • Rob Young, , Wittenberg University

CPE Information

There are no CPEs offered for this event.

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NACUBO is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website


Registration assistance: 877.797.7698 or

Cancellation Policies

Member Standard Ends May 1, 2022


Non-Member Standard Ends May 1, 2022



Future Business Models

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Planning and Budgeting

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International Student Enrollment

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